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Cash for Kids Charities – Privacy Policy

Cash for Kids are based in the UK and support children aged 0-18 who are disabled, disadvantaged or suffering from abuse or neglect. Our registered charity numbers are:

Bauer Radio’s Cash for Kids Charities, which is an English registered charity (registered charity no. 1122062 and registered company no. 06424810) whose registered office is: c/o Metro Radio, 55, Degrees North, Newcastle-upon-Tyne, Tyne & Wear, NE1 6BL;

Bauer Radio’s Cash for Kids Charities (Scotland), which is a Scottish registered charity (registered Charity no. SC041421 and registered company no. SC376887) whose registered office is: Radio Forth, Forth House, Forth Street, Edinburgh, EH1 3LE; and

Radio Clyde’s Cash for Kids, which is also a Scottish registered charity (registered charity no. SC003334 and registered company number SC365231) whose registered office is: Cash for Kids, Radio Clyde, Clydebank Business Park, 3 South Avenue, Clydebank, G81 2RX.

Please click on the following links or scroll down to see the details of our Privacy Policy:

1. Our Data Promise to you


Cash for Kids Charities are absolutely committed to respecting and protecting your data whilst it is in our care. We have strict policies and procedures in place to protect your data and we are notified with the Information Commissioner’s Office, the regulator of the Data Protection Act 1998 and abide by its requirements.

2. What personal data do we collect?


Depending on your activity, for example, if you donate money, access information or become involved in our campaigns, the information we collect may include your financial details, name, postal address, email address, telephone or mobile number, or data of birth.

3. How do we keep it secure?


Our servers are protected using HTTP and SSL technology, so whilst your data is in our care we know it’s as secure as it can be. Our staff are trained in data security, and our staff policies and procedures help our staff to understand what is required of them under their obligations to us, and also their responsibilities under the Data Protection Act 1998 and other privacy legislation. 
When we ask another organisation to provide a service for us, we ensure that they have appropriate security measures in place. If we or our service providers transfer any information out of the European Economic Area (EEA), it will only be transferred with the correct protection in place, as stated in UK law.

The internet is not a totally secure medium and you acknowledge and agree that Cash for Kids shall not be responsible for unauthorised use, distribution, damage or destruction of personal data, except to the extent that we are required to accept such responsibility under the Data Protection Act 1998.

4. How do we collect and use your Personal Data?


We collect your details when you register on one of our websites, make a donation to us via any of our online fundraising platforms or text donate facilities.

With regard to each of your visits to our website we may automatically collect technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

To process personal information for the purposes of customer analysis and direct marketing to help us with our activities and to provide you with the most relevant information.

We are legally required to hold some personal information to fulfil statuary obligations, for example the collection of Gift Aid or to support certain financial transactions.

We also hold information about your details so that we can respect your preferences for being contacted by us.

5. Do we share that data with any other companies?


We do not rent or sell your personal information to other organisations for use by them in their own direct marketing activities.

Except as otherwise stated in this Privacy Policy or in the data collection statements that will always be visible when we collect your information and where we give you the opportunity to select your preferences, we may release your data to external companies that we use to charge your credit card or debit card, for instance.

Every supplier we use has to go through a rigorous up-front process to ensure that their processes are at least as good as our own, and they are required to sign a contract that defines what their responsibilities and liabilities are. We make site visits regularly whether our suppliers are in the UK, the EEA or outside the EEA, where we require an EU approved model contract to be signed.

We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or in order to enforce or apply our terms of use for our website. This includes exchanging information with other companies and organisations for the purposes of fraud detection and protection.

6. How we handle direct debit or credit card information

We ensure that when collecting sensitive information over our website such as debit cards, credit cards or personal information that this done so securely.

We are PCI compliant and use external Payment Card Industry (PCI) compliant providers to collect this data on our behalf. We do not store PCI data on our own systems.

To protect yourself when sending us sensitive information, please ensure that you use devices running supported operating systems that are regularly patched, and incorporate some form of malware protection and you only connect your devices to networks that you trust.

7. Leaving our website and moving on to third party websites


When you click on advertisements or links on any of our sites, you will leave that site and go to a third party site, which is outside of our control. When we place an advertisement on one of our sites, it does not signify that we are endorsing that advertiser’s product or service. We do not accept responsibility for content, have no control over and our Privacy Policy does not apply to these companies, sites or content and if such third party sites collect Personal Data, we cannot control how this data is processed, stored or used. We advise that you read their data collection statements, which accompany any registration and their Privacy Policies before you submit your personal information.

8. Cookies and how we use them


“Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a website. The Bauer Media Group uses cookies for a number of reasons:

  1. To provide you with a more personal and interactive experience on our sites.
  2. For statistical purposes to track how many users we have and have often they visit our websites.
  3. We use organisation to collect anonymous user information so they can analyse how the website is being used and the number of visitors.
  4. We and our advertisers may use statistical cookies to track who has seen an advert and clicked on it.
  5. To show you adverts that you may be interested in and to control the number of time you see them and measures the effectiveness of the ad campaign.
  6. We may use ‘Flash’ cookies to store your preference for your media player. If we do not use them, it may not be possible for you to watch some video content.

You have the ability to accept or decline cookies, but please be aware that for some parts of our sites to work, you will need to accept cookies. For more information please visit www.allaboutcookies.org and/or www.youronlinechoices.com 
For more information on how the Bauer Media Group use cookies please read our Cookie Policy.

9. Logging in using social networking

If you login to our sites using a Facebook login or a Google login, you are granting permission to Facebook and or Google login to share your user details with Cash for Kids. This will include your name, email address, date of birth and location which will then be used to form a Cash for Kids identity. This will also allow Cash for Kids and Facebook and/or Google login to share your networks, user ID and any other information you choose to share according to your Facebook and/or Google account settings. If you remove the Cash for Kids app from your Facebook and or Google settings, we will no longer have access to this information.

10. How you can gain access to the personal data we collect about you


Under the Data Protection Act 1998, you have the right to see what information we hold about you and you may ask us to make any changes that you consider necessary to make the information accurate. If you want to apply to see the data we hold about you, please write to: 
The Data Protection Officer, Cash for Kids, Media House
, Lynch Wood
, Peterborough, 
PE2 6EA. We will require that you satisfactorily identify yourself to demonstrate your entitlement to view this data.

11. Questions regarding this Privacy Policy


If you have comments or questions related to this Privacy Policy please email dataprotectionofficer@bauermedia.co.uk and we will respond as promptly and as fully as we can.

Complaints will be dealt with by the Data Protection Officer and will be responded to within 30 days. If you are not satisfied with the response you should refer your complaint to the ICO ico.org.uk/concerns.

12. Changes to this Privacy Policy


This Privacy Policy will be amended from time-to-time if we make any important changes in the way that we collect, store and use personal data. We may notify you by sending an email to your last known email address or writing to your last known postal address to direct you to the Privacy Policy if the changes are material. Our dispatch of a communication to you will, in any event, constitute notification. 
Any changes will be effective immediately.

This Privacy Policy was last revised in September 2016.